Unlock the Full Potential of Your E-commerce Platform

Silver Plan Support Package

16 Included Support Hours

2 times more than Bronze Plan’s Included Support hours

Faster Response Time For Show Stopper Issues

Only 4 hour

Special Technical Support

Hosting server security update, Monitoring and maintenance, Optimize mysql, Caching server, Web server, Proactive Server monitoring

Low Cost Per Extra Hour

Only 36 USD per hour

Time Frame

Available from 9:00 – 18:00 GMT+7

16 Included Support hours

2 times more than Bronze Plan’s Included Support hours

Low Cost Per Extra Hour

Only 36 USD per hour

Faster Response Time For Show Stopper Issues

Only 4 hour

Special Technical Support

  • Hosting server security update
  • Monitoring and maintenance
  • Optimize mysql, Caching server, Web server
  • Proactive Server monitoring

Standard Support

  • Daily Backup
  • Proactive Magento site availability monitoring
  • Magento Security Update
  • Helpdesk, email, and live chat support

Is Silver Plan The Right Plan For Your Business?

From our experience, Silver Plan is the right choice for:

  • Medium/small business, or Euntrepreuner aiming to renovate your e-commerce website
  • Business with fast growth
  • Using multiple integrated systems or extensions

Support Solutions Designed for you

our Support Packages

See More Support Plans That Might Fit Your Needs

Gold Plan

999$/Month

A Support Package that includes 24 Support Hours, Wider Time Frame, Faster Response Time For Show Stopper Issues, Lower Cost Per Extra Hour

Platinum Plan

1999$/Month

Including 52 Support Hours, Fastest Response Time For Show Stopper Issues, Multiple Servers Setup Support, Phone & Skype Support, Lowest Cost Per Extra Hour

Starter Plans

199-399$/Month

More Budget-Friendly Plans, including Monthly Backup, Proactive site availability monitoring, Security Update & Helpdesk, email, and live chat support

Trusted by Hundreds of Customers

what people are saying

Hear from our clients how our expert guidance and tailored solutions have helped them achieve measurable success and long-term growth.

It’s my pleasure because VAX and TTI would not have achieved what we’ve achieved without DTN helping us get there so DTN needs to be told how well they do and how well they are respected in all of TTI.

Nigel Aitchison – TTI Director EMEA Digital Services

After a number of failed attempts at recovering our project with other companies, we finally found DTN and I’m so glad we did. The team were excellent from the start. We can’t wait to start our next project with DTN.

John Greenfield
CIO, Senior Consultant and Entrepreneur, Familyaction.com.au

Taking your E-commerce website to the next level

Send your query or request a callback

Talk to Us today!

Call us for inquiry : Monday to Friday : 9 am – 5 pm

+84 24 66805675